If you need any help or advice, or would rather order by phone please call 0113 2573481
If you need any help or advice, or would rather order by phone please call 0113 2573481 Buy Online! - The best way to buy! | About Us Grangefield are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at mail@bona1stopshop.co.uk. |
| Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, postal mail or over the Internet. |
| Shipping And Handling All orders within the UK are delivered by the Royal Mail for small packets or other courier services and are charged by weight, we will endeavour to send your goods by the most economical means available (to us). Small items will be sent by post and charged accordingly for postage and packing.As a guide we will charge £8.25 for delivering each parcel up to between 1 & 5 kg., £8.80 for delivering each parcel up to 11kg., with incremental increases up to a maximum of 26 kg. per parcel on a two working day delivery and from £11.45 (up to 5 kg.) for a next working day delivery on mainland UK. Items over 26kg. will be charged a further 30 pence per kilo.But we will still endeavour to keep delivery charges to a minimum.NOTE:The Highlands & Islands of Scotland /Northern IrelandPost Codes IV , HS, KA27-28, KW, PA49-50, PA60-78, PH17-26, PH49-50, ZE single parcels will be charged at £14.25 (up to 5 kg.) with incremental increases up to a maximum of 26 kg. per parcel on a two working day deliveryNOTE:Isle of Man, Isles of Scilly, Channel Islands,Postcodes BT, Im, TR21-25 single parcels up to 1 kg. will be sent at normal UK 1st class postage rates and above that will be sent by International Datapost at the relevaet rate. Orders valued over £400.00 excluding vat (UK) will be despatched free of carriage charge except for timber / cork products and tiles where we will optimise the fee depending on the order.Carriage will be charged on all orders for delivery outside UK by quotation Carriage will be charged on all Timber/Cork products and tiles by quotationGrangefield will weigh your order prior to shipment in order to work out the correct shipping charge.We will endeavour to deliver your order within 48 hours if ordered before 1300 hours, if we are unable to deliver, for whatever reason we will try to contact you .The customer must ensure that there is someone at the delivery address to receive the goods. We reserve the right to charge for returned deliveries.(tell us of any special delivery instructions)Shipping charges include handling and packaging.Damaged Goods: Must be reported within 3 days otherwise no liability can be accepted.Non delivery of goods: The company must be notified in writing if goods are not recieved within 10 days of date of invoice.Claims will not be accepted otherwise. |
| Delivery Schedule We normally deliver goods in 48hours . However if we are unable, for whatever reason, to achieve this we will endeavour to inform you as soon as possible. International orders are generally received in under 28 days. |
| Back Orders If your item is not in stock, we will back order for you. You will always be e mailed with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free and you should click the exempt button to reduce VAT to zero . |
| Credit Card Security We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee We guarantee your satisfaction. The Company's standard terms and conditions of sale will apply as published. A copy of these terms and conditions is available on request. |
| Reaching Us If you need to reach us, please email us on info@grangefield.co.uk alternatively, you can call on (International +44) 0113257 3481 or fax us on 01132 577581 or write to us at Grangefield Services Ltd, Springfield Commercial Centre,Bagley Lane, Farsley , Pudsey, West Yorkshire,LS28 5LYwww.bona1stopshop is her to serve you do not hesitate to ask for help with any flooring or associated problem. |
| Privacy Policy Grangefield Services Ltd do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item. |
| Returns Policy We will only accept goods back that are faulty and either exchange them or give a refund |
| Remittance Terms Payment will be made before any goods are despatched.Credit accounts are available, to selected business users, please request a credit application form. |
Call us if you can't find what you are looking for - 0113 257 3481
If you need any help or advice, or would rather order by phone please call 0113 2573481
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